“Add a Special Touch”

“Thank you so much for helping to make a hard time easier. Your special touch adds that feeling of care and concern when it is impossible for me to physically be able to do so.” – Norma Commorato, CMC Media Group

Why And How To Wow Your Customers

“When you exceed customers’ expectations, they will continue to buy from you, and they will tell their friends to buy from you as well. Renewals and referrals create a solid foundation for a profitable business. Perennial playoff teams like the New York Yankees or the...

“It Was Truly an Unexpected Pleasure”

Randy Cook, owner of Eco Comfort, received this email from a happy homeowner… “Randy, Thank you for the great gift basket! It was truly an unexpected pleasure. We will share it with friends and family this weekend. Your thoughtfulness is much appreciated....