8 Tips for Smarter Referral Marketing

Article by By Brenda Stoltz “One of the best ways to boost your business is to get referrals from existing customers. Because they already know and trust your brand, your customers can be your best marketing tool. But you’ve still got to develop a solid strategy...

Gratitude’s Hidden Pay-Off

A note from Deb: As Chief Gift Officer at Indy City Gifts, I have a pretty great job—sending thank you gifts every single day. But the best thank you gifts of all are hearing other people praise the companies I work with year-around. Take a minute to read the story...

7 Surprising Stats about Customer Referral Programs

“Below are 7 surprising stats about customer referral programs. If you already have a customer referral program and it’s not performing like you want, you could also title this 7 reminders that you’re on the right track and don’t give up. There is plenty of...

“Really Stand Out to Potential Business”

“As a health care provider, we give gifts to both our employees for recognition and awards, as well as client gifts for business development. We have highly recommended Indy City Gifts as a tool for our existing clients to really stand out to potential business by...

“I Enjoy Consulting With an Actual Person”

“Last year I sent thank you baskets but I believe I used an online website. I liked their products but since working with you, I realized I enjoy consulting with an actual person more who can help us along the way to better customize our experience. I am always in...

How to Reward Clients Who Get You New Business

“Five years ago, it might not have mattered if you rewarded those who refer you, says Beverly Koehn, author of Loyalty is Love, a book on customer satisfaction in residential construction. Today, she says, you need to give them a reason to want to. “It’s not their job...