by a Raving Fan | Aug 27, 2018 | Cookie Stackers, Customer Stories, Gratitude Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting When you think of a “Happy Accident” you might not think of having a result like the one that State Farm Agent Jeff Kolp had—a huge spike in referral business in July—more than double his annual...
by Deb Walton | Jul 30, 2018 | Contractors, Customer Stories, Gratitude Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting When Craig Huckstep started CMH Builders, Inc. 12 years ago, they remodeled everything from kitchens to bathrooms to basements. It seemed like it made good business sense not to put all their eggs into...
by Deb Walton | Jun 19, 2018 | Contractors, Gift Calendaring, Holiday Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting No, it isn’t a typo. A Yestimonial is your client or customer saying, “YES!” to working with your company and being so excited about the work you perform for them that they post a testimonial or refer...
by a Raving Fan | Jun 6, 2018 | Raving Fans
Bob Moore, owner of Chateau Kitchens, is loving his gift program! See what one of his customers has to say: “The amazing gift basket you sent arrived on Friday. What a lovely surprise! You can imagine how thrilled I was when I opened it and saw all the delicious...
by a Raving Fan | Jun 4, 2018 | Raving Fans
Jon Chapman of Chapman Baths sent three customers gifts last week, and had this response from a recipient: “We received the gift basket. Thank you. You didn’t have to do that! If you are thinking about remodeling your bathroom, we cannot say enough about Jon and his...
by Deb Walton | May 22, 2018 | Contractors, Cookie Stackers, Customer Stories, Gratitude Marketing
By Deb Walton, Chief Gift Officer & Queen of Client Courting Not too long ago we told you the story about an innovative company, coincidentally called Innovative Garages, which has been sending Indy City Gifts’ “Seal the Deal” cookies after they submit an...
by Deb Walton | May 22, 2018 | Customer Stories, Gift Calendaring, Gratitude Marketing, Holiday Marketing, Senior Communities
By Deb Walton, Chief Gift Officer & Queen of Client Courting Not only is the weather warmer, but the surprise of an unexpected gift during the middle of summer is sure to get you noticed and fondly remembered by clients, service providers, professional services...
by Deb Walton | Apr 24, 2018 | Gratitude Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting Social media sites like Facebook, Instagram and Twitter have convinced us that being “Liked” is the pinnacle of success, the yardstick by which we can measure our, and our company’s self-worth. The...
by Deb Walton | Apr 24, 2018 | Contractors, Gratitude Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting Social media sites like Facebook, Instagram and Twitter have convinced us that being “Liked” is the pinnacle of success, the yardstick by which we can measure our, and our company’s self-worth. The...
by Deb Walton | Mar 20, 2018 | Contractors, Cookie Stackers, Customer Stories, Gratitude Marketing, Raving Fans
By Deb Walton, Chief Gift Officer & Queen of Client Courting “It’s the icing on the cake for our customers,” says Lisa Newkirk of Innovative Garages. The 16-year old company, which is a one stop shop for anything garages, started sending Indy City Gifts “Party in...
