“Really Stand Out to Potential Business”

“As a health care provider, we give gifts to both our employees for recognition and awards, as well as client gifts for business development. We have highly recommended Indy City Gifts as a tool for our existing clients to really stand out to potential business by...

“I Enjoy Consulting With an Actual Person”

“Last year I sent thank you baskets but I believe I used an online website. I liked their products but since working with you, I realized I enjoy consulting with an actual person more who can help us along the way to better customize our experience. I am always in...

How to Reward Clients Who Get You New Business

“Five years ago, it might not have mattered if you rewarded those who refer you, says Beverly Koehn, author of Loyalty is Love, a book on customer satisfaction in residential construction. Today, she says, you need to give them a reason to want to. “It’s not their job...

Are You Too Busy For Referrals?

“Being Busy Is a Good Thing, Right? Going on inside a business owner’s head right about now: ‘The phone is ringing off the hook. I’m working 70-80 hours a week. I’m selling jobs at the price I want. I am having a hard time hiring new crews to keep up with my workload....

6 Ways To Get More Word-Of-Mouth Referrals

“Especially when starting out, word-of-mouth referrals are the most effective way to grow your business. Even in high-tech companies, having a couple hundred evangelists who can’t live without your product and will spread the word is incredibly important. A great...