by Deb Walton | Sep 7, 2017 | Contractors, Gratitude Marketing
By Deb Walton, Chief Gift Officer & Queen of Client Courting Before they even get down to business with a prospective customer, Craig Huckstep and his staff at CMH Builders, Inc. start with a simple “Thank You” to those folks who have taken the time to come into...
by a Raving Fan | Apr 7, 2017 | Contractors, Cookie Stackers, Raving Fans
“We were first intrigued with Indy City Gifts because they work almost exclusively with residential contractors. As a company less than five years old, we knew we needed to create as many customer referrals, and repeat business as possible. We tried sending...
by a Raving Fan | Feb 21, 2017 | Contractors, Raving Fans
“I’m sharing one of my best secrets I’ve found to taking customer service to the next level, which has boosted our customer relationships tremendously. Since starting with Indy City Gifts in 2009, I’ve seen our relationship building, repeat business and referrals...
by a Raving Fan | Jan 27, 2017 | Contractors, Raving Fans
“What we like best is that Deb has our interests in mind and isn’t just trying to sell us something. Her ideas work and we don’t mind paying for them. With her help, we have brought in many referrals, closed business and have hundreds of happy customers. If you...
by a Raving Fan | Jan 11, 2017 | Contractors, Raving Fans
“I am leaving your yard sign up and am referring everyone I know to you.” – Dave Wilson, White Oak Construction
by a Raving Fan | Dec 17, 2016 | Contractors, Raving Fans
“Deb, just thought you would like to read this Thank You note from our customer. This is just one of several we’ve received since you sent our last order of gifts. Thank you for the great product and service at your end, and for helping us look great!” “Thank you for...
