“I’m sharing one of my best secrets I’ve found to taking customer service to the next level, which has boosted our customer relationships tremendously. Since starting with Indy City Gifts in 2009, I’ve seen our relationship building, repeat business and referrals increase significantly! Homeowners are already thrilled with the work we perform in their home. Then, about a week later, when they are surprised with a Party in a Basket, it pushes the customer experience over the top. I would recommend having a conversation with Deb, she has done an amazing job helping us to take our customer service to the next level.”
– Trent Stone, LJ Stone Company
