Do you want Raving Fans or Satisfied Customers?
Residential Contractor Programs
Contractors who show authentic Gratitude as part of their customer’s overall experience create Raving Fans…
Raving Fans will talk about you on social media, refer their friends, co-workers and family, and even recommend your company to complete strangers. They also stay loyal and, in the long run, save you valuable marketing dollars.
“One of our recent clients posted a picture of the gift on Facebook, with a great comment highly recommending our company. Thanking our customers is how we do business, Deb makes it easy and we look great!”Trent Stone
We can help you create those Raving Fans using our years of experience in Gifting. We have worked with all types of contractors and budgets and can customize a “Thank You Strategy” that reflects YOUR company’s personality and values.
Once you have a “Thank You Strategy,” the rest is simple. You let us know who you are thanking; we will take care of everything else.
Ooooops! Make a Mistake?
It happens to the best of us. We can rescue that customer relationship (and maybe even get you more referrals). Call us and we will fix it! (317-782-4438)
Gratitude as Easy as 1-2-3 Click Here
Contractors who use “Thank You Strategies” as part of a Referral Marketing program can focus more of their time on what they do best—providing each customer with top-notch service and experience. Wouldn’t you like to…
- Close more business?
- Shorten the Sales Cycle?
- Pick up Higher Value Jobs?
- Get more Referrals?
- And, most importantly, shut out Your Competition?
Gratitude is the continuation of the relationship beyond the transaction. Cultivate gratitude…and loyalty will follow. Let us help you. Click here to get started.
“What we like best is that Deb has our interests in mind and isn’t just trying to sell us something. Her ideas work and we don’t mind paying for them. With her help, we have brought in many referrals, closed business and have hundreds of happy customers. If you have an opportunity to work with Deb Walton and Indy City Gifts, I encourage you to do so, you won’t be sorry.”Ron Griesemer
Over time, consistent application of our “Thank You Strategies” will bulletproof your business from your competition, positioning you for a pipeline of referrals. When you acknowledge a customer’s value, you are not only using good manners, you are engaging the Law of Reciprocity – and setting yourself apart. Most business owners know they should show appreciation to their customers, but they are too busy or don’t make it a priority. Those that make gratitude a priority, reap great rewards!
Bob Carnes, owner of Air Vent Exteriors in Asheville, NC, received this from a customer…
“We just want to thank you for the very nice gift basket. No one has ever done this for us for buying something. We think that was one of the nicest things you could have done.” – Barbara C, Arden, NC.Bob Carnes
By Deb Walton, Chief Gift Officer & Queen of Client Courting When you think of a “Happy Accident” you might not think of having a result like the one that State Farm Agent Jeff Kolp had—a huge spike in referral business in July—more than double his annual average. All...read more
By Deb Walton, Chief Gift Officer & Queen of Client Courting When Craig Huckstep started CMH Builders, Inc. 12 years ago, they remodeled everything from kitchens to bathrooms to basements. It seemed like it made good business sense not to put all their eggs into one...read more
Click here to read more of our blogs.
Questions? Every business is unique, give us a call and we will help you discover the Power of Presents (317-782-4438).
Did you know?
Gratitude programs produce referrals.
- Referrals bring in higher dollar business.
- Referrals shorten the sales cycle.
- Referrals bring repeat business.
Take the opportunity to thank the people who will make you successful this year. Contact us now to get your program started.