Gratitude marketing is not a single, one-time event, it’s a sound way of doing business. So, how does it work?
Gratitude drives behavior, and our appreciation programs will make your customers feel more valued, and strengthen your relationship with them. Appreciation and gratitude says to your customer that you and your business are committed to them, and not just for a single transaction. Quite simply, if you want satisfied customers, you are probably good on your own, if you want Raving Fans creating a Referral Factory for your business; call Deb at 317-782-4438 (GIFT).
We can help you create those Raving Fans using our years of experience in Gifting. We have worked with all types of contractors and budgets, and will customize a “Thank You Strategy” that reflects YOUR company’s personality and values.
“Thank you for all your help, guidance, and expertise. You added polish and shine to my brand! I look forward to working with you again!”Julie Ashmore
“Deb and Indy City Gifts has been a great partner for Tilson. During periods of heavy growth, we’re sending her perfectly crafted “Welcome Aboard” gifts to new clients almost weekly. Deb and her team are quick to respond to our requests and she’s always coming up with new ideas and presentations for us to send our clients. I’ve seen gift baskets from other companies, and there’s just no comparison to what Deb and her team can create. Come to think of it, I should send Indy City Gifts one of their own gifts to thank them for their years of support and partnership!”Tilson
Residential Contractor Programs
Contractors who show authentic Gratitude as part of their customer’s overall experience create Raving Fans… Do you want Raving Fans or Satisfied Customers?
Professional and Medical Programs
Gratitude is a powerful secret weapon for businesses that understand the value of their clients and customers. Showing your clients that you truly appreciate their business is the match that ignites the referral process.
“When we’ve missed the mark, and have needed to apologize to our clients for mistakes made, Deb’s “Sorry” gifts have been a hit every single time. We appreciate the unique, personal touches in her gifts. It’s a pleasure working with someone who not only cares about the growth and success of your company, but is willing to share with you how to be intentional in ‘pursuing’ your clients throughout every stage of the relationship!”Tilson
Looking for more information?
Click here to find more helpful resources on referral marketing, customer appreciation and other marketing tactics. With over 15 years experience, we’ll be happy to answer any questions you have.
By Deb Walton, Chief Gift Officer & Queen of Client Courting Before they even get down to business with a prospective customer, Craig Huckstep and his staff at CMH Builders, Inc. start with a simple “Thank You” to those folks who have taken the time to come into...read more
Article by By Brenda Stoltz “One of the best ways to boost your business is to get referrals from existing customers. Because they already know and trust your brand, your customers can be your best marketing tool. But you’ve still got to develop a solid strategy...read more
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Questions? Every business is unique, give us a call and we will help you discover the Power of Presents (317-782-4438).
- Referrals bring in higher dollar business.
- Referrals shorten the sales cycle.
- Referrals bring repeat business.